Products and Services
With customer focused team of professionals, Bootstrap Computer Solutions are able to provide an affordable and timely solutions for all your IT needs.
Solutions Maintenance Program (SMP)
SMP service provides an affordable single point of contact solutions for all your IT issues. The service includes help desk, monitoring, preventative maintenance, remote support to a full managed support program, where we work with you to utilise IT to help you grow your business. SMP tries to align our business goals with your goals and reduce the frustrations and the total cost of IT ownership, so that you can focus on what you do best - managing and growing your business.
Aligning
Our Business Goals to Yours :
In traditional break-fix model, IT service provider is called
at the last minute, when the users are experiencing the worst problems
with IT. The users are often highly stressed and the on-site
technicians are forced to perform a band-aid fix,
knowing that the problem is going to recur, so that the all
important and urgent tasks for the day can be completed. The technician
reluctantly leaves to be called back to work
on the same problem in the near future. In break-fix model, the goals
of the IT service provider is misaligned to the goals of your company:
the more IT problems your company has, the higher the IT service
providers’ revenue goes.
Bootstrap Computer Solutions' SMP service provides a fixed cost monitoring, maintenance and support program. SMP tries to optimise the performance of your IT infrastructure and prevent problems form occurring, thereby reducing your downtime as well as our future support costs. By aligning our goals together, Bootstrap Computer Solutions is able to provide strategic advices to improve optimise your use of IT.
To find out more about SMP, please call 02 8751 0825 - it's surprisingly affordable!
Hardware and Software
Your trusted IT hardware and Software
Supplier:
Bootstrap Computer Solutions can meet all your hardware, software and
consumable needs at affordable prices. Bootstrap Computer Solutions’
wholesale distribution division, Advance Open Systems can leverage their
collective purchasing power so that we can pass on the lower costs to
Bootstrap Computer Solutions’ clients. Our purchasing specialists have
in depth knowledge of all hardware and software solutions. From a
single purchase of a toner cartridge to a fit out for a new network
upgrade, Bootstrap Computer Solutions is able to provide the best advice
to meet your IT purchasing needs and budget.
Call us now on 02 8751 0825
for obligation free
purchasing advice !
Systems Integration and Project Management
Support & Systems Integration:
Have you ever had experiences with different IT suppliers blaming each
other because their applications or hardware won’t work with each
other? Worry no more! Bootstrap Computer Solutions
can provide a seamless IT Support and Systems
Integration service as well as helpdesk and repair
services to make your system integrate & work flawlessly day in
day out.
Project Management:
Bootstrap computer Solutions can proactively &
efficiently manage and implement projects such as
upgrade, relocation projects to complete re-design & integration of your IT
infrastructure.
Call us on 02 8571 0825 for more details on Support and Project
enquires!